Product Owner

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services

Job Description

lm group is looking for a Product Owner based in Chiasso to take the ownership of our Data Protection products

Key Responsibilities 

  • Take full ownership of the product, the prioritisation of new features and enhancements to existing features

  • Identify data protection needs and collaborate with the legal department to ensure we treat the information provided by our customers in the right way

  • Thrive to achieve optimal implementation of changes made to the product.

  • Empower and collaborate with the other POs and key stakeholders to ensure we respect user privacy and GDPR requirements across the entire user journey



  • 3+years experience working with web based companies
  • You have willingness to work and/or learn about General Data Protection Regulation (GDPR) requirements, in particular user rights and consent requirements, this will be your daily focus
  • You have strong stakeholder management skills, are used to collaborate in big and complex environments, you are empathetic, diligent, and organized.
  • You are a strong team player and you will have strong cross-functional skills and will be comfortable leading discussions with senior leadership.
  • You have great communication skills and the ability to drive influence both internally.
  • You have an analytical mind, able to confidently define success metrics for your product. Your decision will be data-driven and you are constantly looking at data and identifying patterns and opportunities for product improvement.
  • You are experienced with Agile/Scrum methodologies.
  • Previous involvement with high traffic, preferably E-commerce sites
  • You are fluent in English.


  • Knowledge of Data Protection and GDPR in particular are a plus
  • Experience with data analytics software
  • Familiarity with A/B testing or other multivariate testing
  • Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research

Additional Information


  • User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness
  • Data driven. Base your decisions on facts rather than opinions
  • A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving
  • Eager to learn and aware that valuable information can come from both positive and negative results through experimentation
  • Passionate about product development and constantly looking for ways to improve it
  • Open minded team player with excellent communication skills
  • Agile and innovative with the tenacity to thrive in a constantly changing environment
  • Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product
  • Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes