Applications Specialist - BPM

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

The lastminute.com Application Engineering Team is growing and looking for a new teammate! As Applications Specialist - Workflow Management, you will be responsible for guiding automation of workflow processes: 

Key Responsibilities:

  • Provide technical guidance for corporate and business processes
  • Monitor and follow up projects related to process improvement and digital transformation
  • Manage complex workflows and document management processes
  • Develop workflows to transform traditional business processes to the digital
  • Document and maintain business requirements, functional and technical analysis, UATs
  • Develop, document and implement training for users along with other consultants regarding Business Analysis and technical skills
  • Collaborate and act as bridge between Business and Tech departments
  • Identify potential design risks in the light of the project as a whole
  • Advise internal teams on best practices for maximizing the processes in place

Qualifications

Essential

  • 3+ years of experience in corporate/business processes and workflows
  • Excellent knowledge of Google Suite environment
  • Excellent analytical and problem solving skills
  • Knowledge and capability to work both with agile and waterfall methodologies
  • Fluency in English, both written and spoken

Desirable

  • Knowledge of BPM platforms such as APPIAN and/or AODocs is a plus
  • Appian Certified Associate Developer, Certified Senior Developer or Certified Lead Developer is a plus
  • Experience in Java Script Coding is a plus
  • Past experience in a consultancy firm will be considered
  • Optimistic, flexible and with excellent relationship capabilities
  • Smart and ready to work in a dynamic and always evolving environment