Internal Communications Assistant

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

We are looking for an Internal Communications Assistant to join our team. Reporting directly to the Internal Communications Manager, you will contribute to the management of internal communication and engagement through a variety of activities and channels.

We are looking for someone who is passionate about people and communications. The Internal Communications Assistant will support the needs of our Madrid office, as well as other regional offices and support other functions (HR, IT, Finance, Marketing etc.) where needed, to ensure the effective rollout of communications that keep our people informed and engaged.

You will need to be highly motivated, organised, adaptable and an excellent communicator, comfortable in dealing with people at all levels.


Key Responsibilities

Tasks related to Internal Communications including: 

Internal communications
Support the delivery of communications through a variety of mediums and internal communication channels, including Workplace by Facebook, the company handbook and internal emails.


  • Coordinating activities and logistics for events in Madrid. 
  • Coordinating and supporting activities and logistics for virtual events and events in other locations where needed.


  • Management of purchase orders and invoices in relation to the Internal Team activities and tracking budget and spend.
  • Develop and maintain relationships with accountancy, payment teams and external suppliers. 

Management and coordination of branded merchandising for events, onboarding and induction and other internal requests.


Skills and Experience


  • Bachelor’s degree in Communications, or Languages
  • Fluent in English (mandatory)
  • Good command of the Google for Work apps (Drive, Slides, Sheets, Gmail etc)
  • Good command of Microsoft Office (Powerpoint and Excel)
  • 2/3 years of experience in a similar role


  • The second language of Italian, Spanish, French or German a plus 

Additional Information


  • An enthusiastic and positive approach to work
  • Organised and detail oriented
  • Ability to work well independently and as a team
  • Ability to communicate with confidence at all levels
  • Problem solving skills
  • Excellent communication skills at all levels 
  • A creative quick thinker with proven problem-solving skills 
  • Curious in nature and a keen collaborator