Product Owner - Payments

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services

Job Description is looking for a Product Owner (Payments) based in Chiasso.

Key Responsibilities 

  • Identify customers behaviours and needs through research and analysis in the various markets

  • Take full ownership of the product, the prioritisation of new features and enhancements to existing features

  • Optimizing the whole payment stack, including APMs and acquirers setup, 3DS2 nuance, payment routing and authorization strategy 

  • Analyse data and results, understand and share learnings from experimentation to build a strong knowledge base of the product

  • Thrive to achieve optimal implementation of changes made to the product.



  • 4+years experience working with web based companies

  • Previous experience in payments: PSP integration, Buy Now Pay Later, tokenization, acquiring and fraud prevention 

  • Understanding of 4 party model, 3DS2 protocol and fraud or abuse prevention 

  • Direct experience with A/B testing or multi-armed bandit algorithm 

  • Previous involvement with high volume e-commerce sites

  • Knowledge and experience in UX design and/or consumer psychology and research is a plus


  • User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness

  • Data driven. Base your decisions on facts rather than opinions

  • A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving

  • Eager to learn and aware that valuable information can come from both positive and negative results through experimentation

  • Passionate about product development and constantly looking for ways to improve it

  • Open minded team player with excellent communication skills

  • Agile and innovative with the tenacity to thrive in a constantly changing environment

  • Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product

  • Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes