Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".
lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.
At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
lastminute.com is looking for a Technical Trainer for the Innovation Booster team in the Customer Knowledge & Design department
The trainer will be responsible for creating and implementing blended learning programmes to new and existing teams. This involves identifying suitable formats, designing various digital content and implementing improvements following feedback.
The ideal candidate will be a creative thinker and a confident public speaker who is up-to-date on resources needed to improve employee training and performance.
The trainer will also be responsible for researching trends, new ideas and apply best practice methodologies when designing and developing digital learning solutions
Work with subject matter experts to create engaging digital learning programmes
Use existing learning materials and convert digital content
Create digital exercises and activities that enhance and support the learning plans
Create a range of supporting material/media (audio, video, simulations, games etc)
Actively contribute to creating the blended learning structure for all new projects
Communicate effectively and host community sessions sharing content and to gather feedback
Evaluate all digital solutions and implement improvements based on feedback
Proactively search for and learn new skills in digital design
Use a range of tools to develop content and move to LMS platform
Work closely with all levels of operations and support teams
Undertake ad-hoc projects as required
Knowledge of Global Distribution Systems (GDS) at an Intermediate to advanced level (Sabre and Amadeus)