Telesales Agent

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description

lastminute.com is looking for a Telesales Agent for the English-speaking market and
manual booking activity.

Key Responsibilities

  • Attend customers both inbound and outbound with English-speaking customers
  • Sell holiday packages. 

Qualifications

Communication skills

  • Fluent English, Very good English written and spoken
  • Thorough and meticulous with extreme attention to detail
  • Strong communicator internal/external
  • Work under pressure
  • Work with commercial targets
  • Proactive team player
  • Self-motivated, tenacious, use initiative and problem solver
  • Work to tight deadlines with a can-do attitude

Desirable

  •  Previous experience in the travel sector or similar
  •  Previous experience in phone sales 
  •  Oriented business results
  •  Versatility