Jetcost is a metasearch website that enables users to search for and compare flights, hotels and rental cars from a range of suppliers. Jetcost websites operate in 38 countries across Europe, Asia and America. Jetcost is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry.
Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services
Jetcost is looking for a CRM Manager.
The ideal candidate has a natural passion for communication, user engagement and content creation, is highly creative and aware of the power of communication to create engagement, drive results and inspire people's behaviours.
A passionate and meticulous approach is fundamental to transform such creativity into measurable actions to engage in useful communication with our users,serve the right content in any part of the user’s funnel and through the different traffic acquisition channels.
As our new CRM (User Engagement) Manager you will be part of an international and cross functional team, you will implement and oversee all CRM activities, marketing content initiatives, across multiple platforms and formats to drive engagement, retention, leads and positive customer behaviour.
With your team, you will be responsible for the execution related to CRM, content and channel optimization, brand consistency, analytics and meaningful measurement.
Your responsibilities will include the successful implementation of our user-centric CRM and Content Strategy, working closely with the specialists being responsible for our Traffic Acquisition to distribute multi-channel campaigns, and reaching correspondent KPIs always bearing in mind that our common goal is to entertain, inspire, inform and assist our users.