Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is the European Travel-Tech leader in the dynamic holiday packages business, uniquely positioned to drive innovation-led growth.

Every month, lastminute.com reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

*This vacancy is also eligible for External Referral Programme: Do you have a friend that you think can be interested in this position? Don’t keep it for yourself, click here and suggest us his/her profile! Check out how our External referral policy works here.

* Please note that this is an hybrid working position.

lastminute.com is looking for a Category Manager for its UK Country Management team based in London, to drive Packages category sales on lastminute.com group websites, through onsite merchandising and all marketing channels. Focusing on in depth destination level performance and pricing analysis, merchandising effectiveness, and improving user experience and product offering on our landing pages and booking path. Own and drive planning for merchandising/tactical activities with full responsibility for hitting financial targets set for the area.

Key Responsibilities

Drive packages sales through onsite merchandising, SEO, affiliates, CRM and digital acquisition channels. Working closely with marketing teams to co-ordinate efforts and set goals and targets for efficiency and strategy for packages business area.

• Monitor and analyse pricing/rankings and make adjustments where required. Working closely with supply teams on content, promotional activities and pricing, making sure we remain competitive on the market at all times
• Own and drive the sales calendar for promotional activities, providing visibility to wider teams and key stake holders and agree necessary support for all the planned activities, to achieve set goals and objectives
• In depth analysis of performance by destination/product and understanding of our customer profile and demographics, to make informed decisions on merchandising and promotional activities and content requirements
• In depth analysis of booking path and landing/merchandising pages, to better understand customer behavior, and user journey, to enable us to improve conversion and maximise revenue per visitor
• Work closely with user experience and product team, to build and optimise landing and merchandising pages for improved conversion and product placement
• Monitor competitor activities and highlight any pricing gaps/opportunities, to make sure we always remain competitive in the market and have competitive product available
• Collate, analyse and interpret financial, sales and market information, and to provide meaningful commentary and recommendations for senior leadership team
• Full responsibility for hitting financial targets for HDP business area
• Primary product focus in packaging area (i.e Flight + Hotel), however secondary focus also on hotel only product where overlap with packaging exists.

Essential

• University Degree 
• Fully proficient in Excel, Word and PowerPoint
• Minimum 4 years experience in DP and/or packages trading and/or sales environment, preferably within an OTA and/or tour operator
• Destination management experience
• Wide industry knowledge and understanding of the online travel business
• Proven ability to deliver against business objectives and targets
• A passion for the web and the potential of e-commerce
• Basic web analytics experience and GDS knowledge
• Strong analytical skills. Thorough and meticulous with extreme attention to detail
• Proactive team player. Self motivated, uses initiative and problem solver
• Work to tight deadlines with a can do attitude. Willingness to go beyond the call of duty to get the job done.

Desirable

• Sabre & Amadeus GDS knowledge and CAT35 fare content management
• Second language.

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and deep work on Friday mornings
• Work partially or fully remote according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Receive a bonus after 5 and one after 10 years in the company
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave.

Our company is distributed across major European countries, in a multicultural environment where the Pink spirit gets lived boldly 🦩 through async comms and live remote events, as well as hybrid office gatherings. 
Information sharing is crucial and, being a pure digital player, product management is at the heart of our business.
If you think we’re a fit and that we could have fun together, please let us know by applying for the position.