Head of Risk Management and Internal Controls

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description

lastminute.com is looking for a Head of Risk Management and Internal Controls,

you will lead the new Enterprise Risk Management (ERM) and the internal control functions, reporting to the CEO and supervised by the Risk Committee.

In this position, you would engage with stakeholders across the organisation, right through to Leadership Team level and sit on key decision making committees.


Key Responsibilities

  • Set up the Risk management function
  • Assess the Group Risk profile, providing a risk assessment on the key company areas and processes  (IT, operational, compliance, etc.) through interviews and in cooperation with the key internal stakeholders
  • Support the evaluation of the company risk appetite
  • identify action plans in order to reduce and mitigate risks 
  • Ensure a risk based approach for the internal control activities to be implemented, defining a risk management and a consistent internal control model
  • Remain informed about developments in relevant regulations and guidelines.
  • Support in the preparation for and follow up of internal/external audits and inspections as required.


  • Knowledge and understanding of international Risk Management regulations and guidelines
  • Experience in Risk management methodology, tools and techniques
  • Excellent interpersonal, verbal and written communication skills
  • Ability to manage multiple and varied tasks with enthusiasm, work independently, be comfortable with ambiguity, take initiative, prioritize workload with attention to detail and strong organizational skills
  • Strong ability to analyze and interpret data
  • Understanding of audit/inspection process
  • Culturally aware and ability to think and work globally
  • English proficiency

Additional Information

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment

  • Grow thanks to the career journey and our internal mobility perspective

  • Manage your own schedule thanks to the flexible start and end of the working day

  • Work a shorter working week (36h), of which 4 hours on Friday morning

  • Get focus time for learning, development and deep work on Friday mornings

  • Enjoy continuous training thanks to our company platform

  • Benefit from employee discounts on travel

  • Receive 2 days off per year for the purpose of volunteering

  • Receive a bonus after 5 and one after 10 years in the company

  • Get free snacks / fruit / hot drinks / water / beverages at our offices

  • Participate in amazing winter and summer corporate events

  • Benefit from extended parental or marriage leave