HR Organizational Development Manager

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description is looking for an HR Organizational Development Manager that will report to the Global Chief of People&Culture and will act as the overall expert in delivering Organization Design and Organizational Development capabilities to support the transformation of the Group.

Key Responsibilities

  • Provides detailed analysis of as-is organization and diagnosis, including also benchmarking and gap analysis.
  • Develops and constantly nurtures an Organizational Framework for Change Management, assessing needs ahead of the start of transformation initiatives, working also with external partners to ensure change and adoption are top priority on the execution agendas.
  • Supports in organization design initiatives, identifying opportunities for improvements and enhancements in line with business objectives and priorities
  • Delivers pro-active analyses in support of organizational optimization.
  • Works on selected initiatives in terms of process mapping and improvement, designing new processes and ways of workings
  • Evaluate both strategic and operational opportunities; frame them into specific initiatives; and obtain support and input from leadership and cross-functional teams.
  • Synthesize insights and opportunities into clear and compelling presentations and updates to be shared with internal audiences 


  • Min 8 years participating in Organization Design or Organization Development projects, either as Internal Expert or Consultant at international level.
  • International environment and matrix organizations experience, with strong visibility and exposure, understanding global strategies rolled out to local needs
  • Demonstrated strong collaboration, and ability to connect with all levels in the organization
  • Sound experience in leading organizational assessment and gap analysis to identify key design drivers/ requirements across several dimensions, such as processes, structure, roles and responsibilities
  • Analytical skills to elaborate scenario analysis and related business cases (incl. economics).
  • Experience in applying change management practices and methodologies to facilitate the adoption of org plans and change initiatives in a multi-cultural environment.
  • Strong business & people acumen.
  • Ability to communicate effectively with senior management and work across multiple functions and levels and in a matrix organization
  • Fluency in English is required, fluency in Italian and other languages is a plus.

Additional Information

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment

  • Grow thanks to the career journey and our internal mobility perspective

  • Manage your own schedule thanks to the flexible start and end of the working day

  • Work a shorter working week (36h), of which 4 hours on Friday morning

  • Get focus time for learning, development and deep work on Friday mornings

  • Enjoy continuous training thanks to our company platform

  • Benefit from employee discounts on travel

  • Receive 2 days off per year for the purpose of volunteering

  • Receive a bonus after 5 and one after 10 years in the company

  • Get free snacks / fruit / hot drinks / water / beverages at our offices

  • Participate in amazing winter and summer corporate events

  • Benefit from extended parental or marriage leave