lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. 

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". 

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people. 

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. 

lastminute.com is looking for a Product Manager for its User Domain team which is operating from various countries in Europe. The team is responsible for acquisition and activation of users by creating an engaging upper funnel experience.

Key Responsibilities

• Build activation features in Lastminute websites to engage users with our brands and products: personalised content, push notifications, lead generation and sign-up conversions
• Own the strategy to collect data about our audience and build customer profiles to build a personalised experience – in compliance with GDPR
• Manage the Login and User Account across all touchpoints in the lastminute customer journey
• Setup and integrate lead generation and retention journeys into Lastminute websites together with our CRM team
• Collect, interpret and translate data and information to support product and business decisions through different tools like A/B testing, User Testing, Analytics, Market Research, Competitor Analysis, Defining Metrics and KPIs
• Work with agile teams and aligning with stakeholders to deliver with fast time-to-market, quality and ownership

Skills and Experience

• Have been working as a product person in a B2C digital business for at least 3 years
• Have led product iterations on acquisition, activation, discovery or engagement patterns
• Knowledge of GDPR legislation  
• Are tech literate and can lead conversations with software engineers effectively both in discovery and delivery phases
• Have incorporated user research feedbacks into product increments
• Have supported the creation of efficient user experience design flow in different markets
• Have command of data around your products, through which you created global B2C successful iterations
• Have steered your products to success as defined by KPIs set within stakeholders from all departments in your company
• Contribute to the definition of your product strategy
• Have strong communication skills to navigate a dynamic organisation across multiple countries
• Are fluent in spoken and written English

About the team

Our company is distributed across major European countries, in a multicultural environment where the Pink spirit gets lived boldly 🦩 through async comms and live remote events, as well as hybrid office gatherings. 

Information sharing is crucial and, being a pure digital player, product management is at the heart of our business.

If you think we’re a fit and that we could have fun together, please let us know by applying for the position.

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning 
• Get focus time for learning, development and deep work on Friday mornings
• Work partially or fully remote according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave according to local laws