Processes and Procedures Analyst - internship

Company Description is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as, Volagratis, Rumbo,, Bravofly, Jetcost and Hotelscan.

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.

Job Description

Job Description is looking for a Process and Procedures Analyst Intern for its Tech for Finance team.
He/she will support the team as a functional analyst for the company project “Renew our Foundations” - a project of business and technology transformation with the aim of a new “Design” of the OTA platform applying an Event Driven Architecture.
The main objective will be to analyse business requirements, being the bridge between the different internal stakeholders (legal, tax, finance) and identify possible solutions:

  • to meet the needs of the business simplifying its evolution 
  • to highlight what is strategically important in terms of information
  • to “force” the organisation to best integrate its activities’ flows.

Key Responsibilities

  • Analyse DB, accounts and transactions to identify and investigate current activities
  • Perform booking analysis to identify any vulnerabilities
  • Interact with external and internal partners inside Tech Dept (e.g. Product, Architecture) and others such as Legal/Tax, Finance, Commercial Depts to validate collected information
  • Identify and represent possible solutions
  • Collaborate to improve the efficiency and effectiveness of company systems
  • Support issue resolution and decision making related to Sales and Billing systems
  • Prepare functional documentation in order to keep track of analysis and solutions identified
  • Recommend new software tools useful for the analysis.



  • Degree in Economics, Engineering or similar fields and previous knowledge acquired in your work/internship experience
  • Deep knowledge of Excel, with good skills in pivot tables, formulas, etc
  • Fluent English, written and spoken.


  • Basic SQL language
  • Ability to represent functional requirements and processes and solutions design
  • Previous experience as a business analyst or similar role
  • Knowledge of Google Suite instrument.


  • Curiosity, enthusiasm and passion for continuous improvement
  • Ability to face complexity and attention to detail, with an analytical approach
  • Proactive attitude and  problem solving skills
  • Positive and collaborative attitude and willingness to work inside a team as well as ability to work independently
  • Flexibility and dynamism.

Additional Information

What we offer

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment
  • Grow thanks to the career journey and our internal mobility perspective
  • Manage your own schedule thanks to the flexible start and end of the working day
  • Work a shorter working week (36h), of which 4 hours on Friday morning 
  • Get focus time for learning, development and deep work on Friday mornings
  • Work partially or fully remote according to local laws
  • Enjoy continuous training thanks to our company platform
  • Benefit from employee discounts on travel
  • Receive 2 days off per year for the purpose of volunteering
  • Receive a voucher after some years in the company
  • Get free snacks / fruit / hot drinks / water / beverages at our offices
  • Participate in amazing winter and summer corporate events
  • Benefit from extended parental or marriage leave according to local laws
  • Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners.