MS NAV Operation Specialist

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating unforgettable experiences - from city breaks, hotels and holidays to theatre and spa days. is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, a publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Each month, our websites and mobile apps (available in 17 languages and 40 countries) reach 43 million unique users that search for and book their travel and leisure experiences.

More than 1,200 people enjoy working with us and contribute to providing our audience with a comprehensive and inspiring offering of travel-related products and services

Job Description is looking for a MS NAV Operation Specialist for its Application Operation team based in Chiasso.

Key Responsibilities

  • Monitor and follow up business critical processes
  • Dynamics NAV support to users
  • Introduce processes and design tools to correct repetitive errors
  • Analyze and classify tickets open by users by priority
  • Troubleshooting and continuous System improvements 
  • Design and follow procedures to ensure day by day support to users and to the company needs
  • ERP Setup and Operation activities
  • Collaborate with Business and other company departments
  • Contribute to knowledge base and knowledge transfer for Dynamics NAV activities
  • Provide training and on-going support to users



  • 3+ years of Dynamics NAV experience
  • Analytical and problem solving skills
  •  Advanced knowledge of Dynamics NAV modules and functionality including:  

                         - Experience with Dynamics NAV 2018
                         - Financial Management 
                         - Asset and Inventory Management
                         - G/L, Dimensions and Company configuration
                         - Purchase/Sales Modules

  • Excellent analytical skills and ability to define applicable approach methodologies.
  • Fluency in English, both written and spoken
  • Optimistic, flexible and with excellent relationship capabilities
  •  Experience in C/AL Coding is a plus