Intern - Product Manager Assistant

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services

Job Description

We are looking for a Product Manager Assistant based in Paris.

Part of the Holidays department on the French market, you will support and collaborate with the Product Manager on your destinations portfolio in order to guarantee the best offers presentation, to coordinate the exchanges and information needs from the different departments (Bookings,  Customer Service…), to check the management of products, stocks and prices positioning.

Key Responsibilities

1 – Creating packaged products.

  • Structure and develop products in agreement with our policy and guidelines:
  • Collect necessary elements (transport, hotel contract, description…)
  • Determine prices and apply the margin policy
  • Select and regularly update the special offers

2 – Manage and follow-up the product commercialization

  • Analyze the performance of your destinations portfolio, guarantee a follow-up of sales and their reporting
  • Collaborate with remote teams abroad in order to showcase our offers and optimize the revenue per destination
  • Follow-up negotiations and, if necessary, negotiate with our partners 
  • Manage products : stocks management, prices positioning control (benchmarking, price-product-promotion positioning)
  • Manage products margins
  • Manage Lastminute.com certified products
  • Follow-up marketing operations in collaboration with the E-Merchandising team
  • Provide key data related to priority products (stop sales, highlights, incentives…)
  • Transmission des informations clés liées aux produits prioritaires (fermeture, promotion, incentive…)

3 – Ad hoc Missions

  • Support sales teams thanks to a good communication and transmission of the elements related to your customers’ products and requests
  • Manage travels itinerary modifications in collaboration with bookings department and partners
  • Punctual missions with the Customer Care department by analyzing the customers feedbacks and identifying the potential improvement leads
  • Follow up the billing with the Finance department
  • Support the Project team while developing and improving production tools

Qualifications

  • Higher degree in Business and/or Tourism
  • Good mastery of the Microsoft Office softwares - esp. Excel (formula, pivot tables…)
  • The extensive knowledge of the tourism industry would be appreciated
  • Proficiency in English is a must-have, Spanish would be a plus
  • Proactive, team spirit and meticulous
  • Analytical mind and strategic approach