GDS Travel Agent

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating unforgettable experiences - from city breaks, hotels, and holidays to theatre and spa days. lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".
 
lastminute.com is part of lm group, a publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Each month, our websites and mobile apps (available in 17 languages and 40 countries) reach 43 million unique users that search for and book their travel and leisure experiences.
 
More than 1,200 people enjoy working with us and contribute to providing our audience with a comprehensive and inspiring offering of travel-related products and services.

Job Description

lastminute.com is looking for a GDS Travel Agent.

Key Responsibility

  • Internal and external coordination
  • Optimize second-level tasks
  • Manage Front Office for French/ English market 
  • Use GDS schedule changes
  • Administrate Pre-travel claims

Qualifications

 

Essential

  • Bilingual Spanish + fluent in either French  OR English OR German
  • Have a high knowledge in GDS (Sabre and/or Amadeus), clear handling of reservations, changes, cancellations, refunds, and reissue. (tests will be done).
  • Experience in travel agencies
  • Availability from Monday to Sunday and Spanish holidays (rotating shifts)

Desirable

  • Communication skills and taste for customer management.
  • Verbal fluency and ability to argue
  • Constancy and ability to work - Resolutive capacity
  • Command of computer tools. - Ability to work in a team and a positive attitude

Abilities/Qualities

  • Thorough and meticulous with extreme attention to detail
  • Proactive team player
  • Self-motivated, tenacious, use initiative and problem solver
  • Work to tight deadlines with a can-do attitude
  • Strong communicator internal/external
  • Work under pressure
  • Work with commercial targets
  • Apply now

Additional Information

  • We ask you to attach your CV in English