Product Owner

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is the European Travel-Tech leader in the dynamic holiday packages business, uniquely positioned to drive innovation-led growth.

Every month, lastminute.com reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description

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lastminute.com is looking for a Product Owner focused on Data Protection based in Chiasso.

Key Responsibilities 

  • Identify data protection needs and collaborate with the legal department to ensure we treat the information provided by our customers in the right way
  • Take full ownership of the product, the prioritisation of new features and enhancements to existing features
  • Thrive to achieve optimal implementation of changes made to the product.
  • Empower and collaborate with the other POs and key stakeholders to ensure we respect user privacy and GDPR requirements across the entire user journey

Qualifications

Essential

  • 2+ years experience working with web based companies
  • You have strong stakeholder management skills, are used to collaborate in big and complex environments, you are empathetic, diligent, and organized.
  • You are a strong team player and you will have strong cross-functional skills and will be comfortable leading discussions with senior leadership
  • You have great communication skills and the ability to drive influence both internally
  • You have an analytical mind, able to confidently define success metrics for your product. Your decision will be data-driven and you are constantly looking at data and identifying patterns and opportunities for product improvement
  • You are experienced with Agile/Scrum methodologies
  • Previous involvement with high traffic, preferably E-commerce sites
  • You are fluent in English

Desirable

  • Experience with data analytics software
  • Familiarity with General Data Protection Regulation (GDPR) requirements, in particular user rights and consent requirements
  • Familiarity with A/B testing or other multivariate testing
  • Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research

Additional Information

Abilities/qualities

  • User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness
  • Data driven. Base your decisions on facts rather than opinions
  • A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving
  • Eager to learn and aware that valuable information can come from both positive and negative results through experimentation
  • Passionate about product development and constantly looking for ways to improve it
  • Open minded team player with excellent communication skills
  • Agile and innovative with the tenacity to thrive in a constantly changing environment
  • Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product
  • Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes

What we offer

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment
  • Grow thanks to the career journey and our internal mobility perspective
  • Manage your own schedule thanks to the flexible start and end of the working day
  • Work a shorter working week (36h), of which 4 hours on Friday morning
  • Get focus time for learning, development and deep work on Friday mornings
  • Work partially or fully remote according to local laws
  • Enjoy continuous training thanks to our company platform
  • Benefit from employee discounts on travel
  • Receive 2 days off per year for the purpose of volunteering
  • Receive a bonus after 5 and one after 10 years in the company
  • Get free snacks / fruit / hot drinks / water / beverages at our offices
  • Participate in amazing winter and summer corporate events
  • Benefit from extended parental or marriage leave