Telesales Agent - German/English Speaking

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

lastminute.com is looking for a Telesales Agent for German and English Markets and manual booking activity.

Key Responsibilities

  • Attend customers both inbound and outbound with German and English customers
  • Sell holiday packages

Qualifications

Essential

  • Very good German and English
  • Previous experience in phone sales 
  • Thorough and meticulous with extreme attention to detail
  • Proactive team player
  • Self-motivated, tenacious, use initiative and problem solver
  • Work to tight deadlines with a can-do attitude
  • Strong communicator internal/external
  • Work under pressure
  • Work with commercial targets

Desirable

  • Previous experience in the travel sector or similar
  • Oriented business results
  • Versatility
  • Communication skills

Additional Information

  • We ask you to attach your CV in English